Showing posts with label Public Libraries. Show all posts
Showing posts with label Public Libraries. Show all posts

Thursday, 20 March 2014

Every Child a Member

School Children in Wales encouraged to use their local library with automatic membership.

Staff at Tredegar Library yesterday giving a warm welcome to local children















Yesterday (19th March 2014)  saw the launch of a new initiative from the Welsh Government to support childhood literacy. The Minister for Culture and Sport John Griffiths AM, speaking with school children at Tredegar Library explained how Welsh libraries and primary schools are joining forces to provide every primary school child with a free library card - starting with children aged 8/9 in six local authorities - Blaenau Gwent, Flintshire, Gwynedd, Merthyr Tydfil, Powys and Swansea.

In a Welsh Government press release the Minister said
"The link between library usage and literacy levels is well documented - over 42,000 children in Wales took part in last year’s Summer Reading Challenge which ran in 245 libraries across the country.
"Those children that took part maintained or improved their reading levels and we are hoping to build on this by giving every child the opportunity to use their library to borrow books and access all the other services available to them.”

Patron of the scheme, Dr Rhys Jones, star of BBC Series ‘Rhys to the Rescue’ and ‘Dr Rhys Jones’s Wildlife Patrol’ also spoke to children from Bryn Bach Primary School about the importance of libraries in developing imagination and future life skills. Dr Jones delighted the audience with tales of his animal adventures.

The library card will allow the children to borrow books straight away and get a free goodie bag to carry their books home with them. Once proof of address is provided, they can then have access to thousands of free books as well as many more resources to help improve their school work and enhance their leisure time, including:

  • FREE fiction, non-fiction, comics, graphic novels and talking books
  • FREE homework help - online and in the library
  • FREE e-books and e-magazines
  • FREE computer use and internet access
  • Clubs, games, events, activities and classes in the library
  • Friendly, helpful library staff
  • Somewhere safe to meet friends

The project is led by CyMAL (Museums, Archives and Libraries Wales) and the Welsh Libraries Audience Development team and compliments the Welsh Government’s 'Make Time to Read' campaign, just 10 minutes reading a day can make a big difference and reading outside of school can help raise literacy levels and lead to higher achievement in school.
http://www.betterreading.co.uk/

For more information about Every Child a Member, please visit:
http://welshlibraries.org/reading/schools

You can view a video of the launch day here:
http://www.youtube.com/watch?v=lo5ZaENRlwE&feature=youtu.be

Mandy Powell,
CILIP Policy Officer, Wales
http://www.cilip.org.uk/about/devolved-nations/cilip-cymru-wales

Thursday, 21 November 2013

CILIP Cymru Wales writes to Minister over threats to library services


Concerns over threats to library services in Wales raised in open letter to Minister for Culture & Sport

The Chartered Institute of Library and Information Professionals, Wales (CILIP Cymru Wales) has written an open letter to the Minister for Culture and Sport, John Griffiths AM, expressing concerns over the impact local authority budget cuts could have on public library services across Wales.

In the bilingual letter the Executive Committee of CILIP Cymru Wales have outlined what a powerful and important resource public library services are in meeting the Welsh Government’s objectives.

The Welsh Local Government Association announced in October 2013 that local authorities are facing reductions in core funding of £175m in 2014/15, with a further £65m in 2015/16. CILIP Cymru Wales are deeply concerned that public library services could suffer disproportionate cuts.

Phil Bradley, CILIP President, said,
 “Libraries are an essential part of any community. Good libraries – that are well stocked and run by professional librarians – transform people’s lives through access to information, reading and learning.  They provide access to the internet to people who cannot afford their own connection. A library can help people back into work, it gives them a safe space to research and educate themselves and it's a cornerstone in children's literacy. A library is a place that people who need support and guidance can turn to, and a librarian can help them find information they need. Cutting resources to a library hits those in the community who are most in need, most in trouble, who most deserve our support.”

The open letter reads:

John Griffiths AM
Minister for Culture and Sport

Dear Minister,

The Chartered Institute of Library and Information Professionals Wales (CILIP Cymru Wales) wish to express our serious concern at the impact budget cuts to local authorities will have on library and information services across Wales. Although we understand that tough decisions have to be made as the funding available for all public services in Wales decreases, we are keen to ensure that public libraries are not expected to bear heavier cuts than other services.

Public libraries are a powerful resource and important in addressing a number of the priorities set out in the Welsh Government’s  “Programme for Government”, including promoting growth and tackling poverty which the First Minister describes as his top priority. They play an important role in advancing knowledge by providing access to information, supporting entrepreneurial activity, and inspiring life-long learning and reading for enjoyment. They foster social mobility and strengthen our communities, catering, as they do, for the needs of all parts of society from toddlers and their parents, to students (of all ages) and researchers, from local activists to small businesses, and from the frail and elderly and their carers to hobbyists and creators.

Welsh public libraries address poverty by tackling the digital divide, providing access to the internet with trained staff delivering advice and guidance, and helping people develop vital information literacy skills. They will also become an important community resource in helping people claim Universal Benefit and enabling them to take advantage of a broad range of statutory and voluntary support available in their local community.  These and other aspects of the service are planned, shaped and delivered by skilled and knowledgeable professional library staff.

Welsh public libraries are a national resource delivered locally and must be seen from a national perspective. The Public Libraries & Museums Act 1964 requires local councils to provide a local library service which is comprehensive and efficient and that is available to all who wish to use it. We have welcomed the support that you and previous Ministers have accorded to the public library service in the past and your recognition of its statutory status and importance to Wales. We trust that you will continue to provide this support and take a leadership role in promoting proper public library provision across Wales with your colleagues in local government.  We understand the pressures faced by all councils in Wales at this time, but would urge you to work with them to ensure that a sustainable, innovative and professionally run service is still available across Wales and, should it be necessary, that you will intervene to uphold the provision of the statutory service within a local authority.

We would be happy to assist you in this work and look forward to hearing your thoughts on this.

Yours sincerely,

The Executive Committee, CILIP Cymru Wales

-ends-

http://www.cilip.org.uk/cilip-cymru-wales/news/concerns-over-threats-library-services-wales-raised-open-letter-minister 

The letter was mentioned by BBC Cymru
http://www.bbc.co.uk/newyddion/24945095

Mandy Powell
CILIP Policy Officer, Wales

Friday, 31 May 2013

Keynote Address - Unafraid of the Future - Liz McGettigan - CILIP Cymru Wales Conference 2013



Liz McGettigan discusses the transformation taking place in the library system, how Edinburgh libraries are embracing new technology and partnerships to deliver  “Digital by Desire " not by default and transform to meet the changing needs of the people.
Apologies for the poor sound quality. We had problems with the microphone in this first session. Best played back with headphones.

Thursday, 23 May 2013

Conference video roll-out 1 - Nottingham Joint Service Centres



CILIP Cymru Wales is delighted to bring you the first of four recorded sessions from last week's Annual Conference.

This session charts the journey in two Nottingham public library partnership projects in forming two Joint Service Centres. In JSC's the libraries have successfully provided citizens and patients with a caring and friendly welcome at each of these centres, promoting a positive image of the centre, partners and modern library services. Partner services include social care, primary and community health, housing, neighbourhood management, welfare rights, play and youth.  Our guides to this journey are Christina Dyer (Head of Library and Information Service (joint)), and Sue Sanderson, Assistant Centre Manager, Bulwell Riverside
Bulwell Riverside, Nottingham City Libraries.

Nottingham City Libraries were shortlisted for Library of Year in The Bookseller awards 2013, recognising the steps being made in bringing the Library Service right up to date and working in collaboration with all colleagues in the service, our partners and the local community who have been key in our achievement.

We are grateful to www.genero-productions.co.uk  for their expertise in filming and post-production of this video.

Monday, 6 May 2013

Conference build-up 6



Shared services in public libraries form the topic for the second session of our conference on Thursday 16th May. We hear of an award winning model being adopted in Nottingham City Libraries, incorporating partners from health and social care, housing, welfare rights, neighbourhood management, play and youth services.

Christina Dyer, Head of Library and Information Service (joint) and Sue Sanderson, Assistant Centre Manager, Bulwell Riverside will guide us through the rationale for, practicalities, realities and benefits of a joint service centre model at Bulwell Riverside and St Ann's Valley Centre Libraries. Both opened last year under this new model, with exceptional increases in performance information in both libraries and positive feedback from citizens, patients and colleagues.

Both libraries were in desperate need of renovation, to stimulate stagnating performance and to develop the full, modern library offer. Including libraries in a JSC environment, has enabled the libraries to become a central part of the facilities at the heart of communities and of the buildings, providing a lively ‘shop window’. These JSC’s include the Library and Information Service as the lead service for the ‘Ask Here’ desk, the focal point of the centre where enquiries concerning all the partner services are responded to and signposted to, including social care, primary and community health, housing, neighbourhood management, welfare rights, play and youth.  The libraries have successfully provided citizens and patients with a caring and friendly welcome at each of these centres, promoting a positive image of the centre, partners and modern library service.

Shortlisted for Library of Year in The Bookseller Awards 2013 which recognises the steps being made in bringing our Library Service right up to date and working in collaboration with all colleagues in the service, our partners and the local community who have been key in our achievement.

"Collaboration in Nottingham: the Bulwell Riverside and St Ann’s Valley Centre Library Partnership projects" is scheduled between 11:00 and 12 noon at the CILIP Cymru Wales Annual Conference in Cardiff on Thursday 16th May 2013.

Christina Dyer's professional library career began as a trainee with Hertfordshire County Council. Christina moved to Nottingham City in 1998 by way of a variety of positions with Hampshire CC, Isle of Wight , Cornwall CC, Leicester and Leicestershire CC, and a spell away from public service at the BBC Music Library, and then the Department for Trade & Industry Business Library in London and also as a Marketing Manager for a company making electronic testing equipment for the broadcasting industry. Currently Head of Service, Libraries and Information as part of the Culture, Parks and Open Spaces and Leisure team in a Communities Directorate; Christina is a Member of the Chartered Institute of Library and Information Professionals and the Society of Chief Librarians.

Sue Sanderson. After 20 years in the banking and finance sector, Sue joined Nottingham City Libraries & Information Service in 1999. Sue has worked in libraries across the City as a Library Assistant and Library Manager and was appointed Assistant Centre Manager at Bulwell Riverside in January 2012.   In this role Sue is responsible for library and information provision including customer services within a busy Joint Service Centre. Currently Sue is Acting Centre Manager covering both Bulwell Riverside and St Ann’s Valley Centre.

Image Credit Pixabay under Creative Commons Public Domain license. 

Monday, 29 April 2013

Conference Build-up 3

Liz McGettigan - Keynote Speaker
on Thursday 16th May.
CILIP Cymru Wales is delighted to welcome Liz McGettigan as our Conference Keynote Speaker on Thursday 16th May. Liz has titled her presentation "Unafraid of the future".

"Liz will discuss the transformation taking place in the library system, how Edinburgh libraries are embracing new technology and partnerships to deliver  " Digital by Desire " not by default and transform to meet the changing needs of the people."


UNAFRAID OF THE FUTURE 

The way people work, interact, learn, and create information is changing across the world. Nowhere are the challenges of transition more evident that in the public library and information sector. In a world of e-books and the internet, the very purpose and relevance of libraries is under threat. Many, unable to retain customers and survive in the digital age, are closing down.

Facing head-on the ever increasing challenges to improve the quality of services, creativity and innovation are all concepts that Edinburgh City libraries and Information Services (ECLIS) have embraced. ECLIS have been extending service provision for citizens and engaging with the wider community through innovative use of services and apps to deliver a unified and engaging electronic citizen experience. Public libraries in Edinburgh, Scotland, however, are thriving. The library system has seen two new additions to its network of 28 libraries over the last year – a far cry from the tens of closures across the United Kingdom. The Edinburgh library service won the Library of the Year award at The Bookseller Industry Awards in London last year.

Liz will discuss the transformation taking place in the library system, how Edinburgh libraries are embracing new technology and partnerships to deliver  " Digital by Desire " not by default and transform to meet the changing needs of the people. 

About Liz.

Liz is currently Head of Libraries and Information Services with City of Edinburgh Council. Prior to joining Edinburgh in Dec 2008 she was Business Development Manager for TALIS Information Services and before that, Head of Libraries in East Renfrewshire.

Since her appointment in Edinburgh Liz has led a major strategic development and transformation programme. Edinburgh Libraries now reach out to a wider public, increasingly through its digital services and contributes to innovation and creativity in our knowledge society.

An award winning leader in libraries, information, electronic and social media and knowledge management, Liz is known for an innovation and best practice. The service has won several accolades including the Best UK Library Service 2012.

Delivery of the UK’s first and innovative 24/7 Public Library portal, Edinburgh Council’s first-ever social media suite, and Scotland’s first Library App, electronic community information, and self service has transformed the service. Liz has demonstrated an understanding of the drive to support digital by default, new technology, and mobile devices in particular. These initiatives have enabled Edinburgh’s libraries to thrive in an increasingly digital world.

Liz has worked on many other key projects including the Scottish Government E-content advisory board and the Scottish Government Interoperability Standards Group. Liz is active in Scotland IS Broadband Policy Group and Advisory Board member of  the Institute for Informatics and Digital Innovation at Edinburgh Napier University.
Liz is active in high level international, European and national bodies concerned with libraries and the information society, digital inclusion, and public libraries leadership.
Liz is an expert adviser on future of public libraries, a trustee of the UK Chartered Institute of Library and Information Professionals and a board member of UNESCO City of Literature and the Library and Information Research Group. She also serves on  the Advisory Board of  Edinburgh Napier University Institute for Informatics and Digital Innovation

With grateful thanks to Liz for this information. Booking for conference, which will be held in the Cardiff Radisson Blu Hotel on Thursday 16th and Friday 17th May 2013, is still open. Book here.

Friday, 22 February 2013

International perspectives on e-books in libraries

A gathering of over 80 international delegates met in London to discuss the current barriers, challenges and some of the successes in integrating e-books in library services from around the world. There was much common experience, but also a few surprises along the way. Karen Gibbins, Chair of CILIP Cymru Wales and I were fortunate to attend the IFLA (International Federation of Library Associations and Institutions) seminar in London on 21 February 2013 organised in partnership with CILIP. This is potted summary of key points as they struck me, from a very full, information rich and stimulating day.

IFLA Ebooks - some of the speakers.
(L-R: Yasuko Inoue, Michael Dowling, Chloe Vincente de Billion, Klaus-Peter Bottger)

E-Books in Libraries: a global question of survival?

Phil Bradley opened the Seminar by challenging delegates to see e-books as an opportunity. Libraries and librarians have endured across time, and will do so into the future. We have power. The power to find information using technologies  and resources that are available to us (books, online, eBooks).  Other professionals come to us for our expertise, and e-books provide opportunities for us to expand our horizons.

The Challenges?

Adapting to change. Too many libraries have already met their downfall. Will libraries become merely museums of books, or will they embrace challenges in order to become vibrant organisations providing different offers to all of their users? The pace of change is significant.  eBook markets are still very fluid and evolving.
“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change” Charles Darwin
 Stance of Publishers? Business models and pricing. Will publishers arrive at suitable business models that address the very different needs of the markets for printed books and for eBooks?  Are publishers / aggregators  and the large online players (e.g. Amazon) forcing the return to an online equivalent of the subscription library?
Stance of Publishers? Piracy and Intellectual Property Law. “Many publishers view library provision of eBooks as a direct threat to their and their authors’ economic interests, and they therefore withhold library sales of [eBook] titles”[i]. Libraries have been branded as government sponsored outlets for piracy [ii]and of being “cannibals” to the publishing industry. African publishers are reluctant to develop eBooks because of fears over extensive piracy.
Stance of Publishers? Timeliness / Availability. Publishers currently withhold or embargo eBook titles for supply to libraries.
“It appears that at the moment the collection building policy may be decided by the publishers and not by the library, which could mean a threat to access to information, and by extension to democracy”[iii].
Stance of Publishers? Libraries are without rights (with respect to eBooks). The terms and conditions of usage are determined by the publishers in licensing, and are affected by intellectual property laws. Where present, laws providing statutory frameworks for public libraries may be dated, and offer no levers for the acquisition, dissemination, long term storage and preservation of eBooks and online content. Libraries respect and advocate for intellectual property law but wish for current exceptions for hard copy formats to be extended to eBooks (e.g. long-term preservation, provision in formats suitable for people with disabilities, rights to lend). Digital deposit legislation may assist here.
Public Awareness. Library users / members of the public are not aware that eBooks may be available to borrow from libraries. Those members who are aware, but find our eBook collections inadequate, probably don’t understand that this is because of publisher restrictions / pricing.
Technology / Affordability. Many areas of the world still have inadequate access to technology and network capability, and / or this may be beyond the financial reach of all. However, budget tablet / smartphone devices, and improving mobile telephone network capacity might provide viable and cost effective solutions for the not too distant future. Affordability of individual eBook titles around the world may be subject to international currency exchange rate variations, disfavouring weaker currencies.
Platform / Standards. eBooks should be available to libraries in the formats that their patrons wish to use. In the UK Kindle users are not able to use eBooks from public libraries.
Cultural challenges.  In Japan, a technologically advanced society, eBook usage is very low. The most popular eBook material is eManga (digital graphical novels) bought and accessed by younger people.  Japanese librarians are reluctant to accommodate this genre of digital literature within their services. Japanese script is read vertically and this may be an additional detraction from using eBooks in Japan.
International challenges.  The international eLending picture is extremely complex. For instance, within Europe there is no aggregated source of eBook loans statistics;  the extent of provision for eLending from Public Libraries varies significantly between the European member states, as do levels of usage. Quantity and quality of available eBooks may be limited in some minority languages (with parallels for Wales here). Differential tax regimes may apply. Some states exempt eBooks from value added tax along with printed books, whilst other states exempt VAT on books, but not on eBooks.
The changing concept of the book.  The concept of the book is becoming increasingly irrelevant:
  • where users can pay for access to a paragraph, page, chapter or whole work;
  • the experience of eBooks on tablets will be completely different, with increased interactivity, multimedia content etc; and
  • the rise of self-publishing, circumventing the traditional publishing routes. 
Phil Bradley suggests that these are of greater concern and challenge to publishers than they are to librarians. Librarians think in terms of fulfilling information requirements. The vehicles for information transmission are therefore of lesser concern.
Data protection. Provision of eBook services via aggregators is in effect outsourcing part of your service, and allowing your aggregator access to information about your users and their reading preferences.  How can we adequately ensure that eBook services won’t sell-on user information to third parties, or barrage our users with unhelpful advertising or excessive recommendations?

National Campaigns / Initiatives – stuff of fairytales?


South America. Chloe Vincente de Billion described a “library fairytale” in eLending, charting successful direct partnership with academic textbook publishers, ignoring the aggregators. This approach recognised how vital textbooks sales are to publishers’ viability, and that the extent of illegal copying of hard-copy resources was already problematic. Working with publishers to understand their needs and ambitions enabled a win-win solution to be arrived at through affordable eLending solutions.
In New Zealand, one aggregator, Wheelers, have developed a purchase model for eBooks to libraries. Work by the National Library in New Zealand and the Library and Information Association in New Zealand have led the way in these developments. Of specific interest to Wales, this arrangement has enabled delivery of eBooks in libraries in Maori and other indigenous languages.
United States.
  •  The American Library Association has developed a toolkit to raise awareness of range of issues relating to eLending, identifying the need to promote eLending via public libraries to members of the public and to support library staff.
  • Some State Library Associations have been vocal when publishers are unhelpful, whilst the ALA has published open letters to specific publishers when they take action that disadvantages libraries. However, the ALA is cautious of only focussing on negative stories, but also encourages celebrating  positive developments in eLending.
  • One eBook to prove them all”. Extensive promotion of a single eBook title within libraries to identify what the positive spin-off for publishers are.
  • Direct engagement: Talking directly with publishers about their concerns. Is there evidence that provision of eLending from libraries is causing an increase in piracy? If not, then why not expand the provision with libraries!  Taking different approaches for different sectors (e.g. school libraries). Also talking directly to authors. Do you find it acceptable that you book is embargoed (withdrawal period)  in eBook format for sale to libraries?
Sweden.  In Sweden the existing model of eBook supply to public libraries was expensive, with limited titles because of withdrawal periods, and was monopoly controlled through a single aggregator owned by the publishers. Talks to change this marketplace, between the Library Association and the Publishers Association in Sweden, broke down. The SLA stressed:
“Access to eBooks in libraries is not only a question of freedom for borrowers in choosing their preferred reading format, but it also affects the library’s core mission: to increase reading and provide citizens with free access to information. .[...] We want a long-term model that weighs publishers’ commercial interests in newly released books with the libraries’ mission to freely make available current information and knowledge.”
Image (c) Swedish Library Association, 2012.
http://www.biblioteksforeningen.org/wp-content/uploads/2012/08/Say-hello-to-yor-new-librarian-120906.pdf
The SLA undertook a brave campaign to force publishers back to the table: “Say hello to your new librarian” with a picture of a chief executive of a Swedish publishing company.  In dire circumstances don’t be afraid to upset some people. Rough times are sometimes required in order to achieve change! The Swedish Government are now on-side strengthening the understanding of libraries core mission with the Swedish publishers. Work is underway on a National eBook Machine – digitizing, storing and making accessible the widest range of content possible.
The context of Sweden is significant here. There is a small, geographically confined market for Swedish language books with a limited number of big publishers in Sweden. Libraries and publishers are therefore undeniably reliant upon each other. Governmental / statutory support for libraries is also strong. The likelihood of success for a similar campaign for eBooks in English, for example, is doubtful.
Denmark. The Danish Library Association worked with two of the largest publishers in Denmark to successfully start publishing eBooks, and to provide a pilot scheme for eLending (eReolen.dk).  Attempts to extend the scheme with the original publishers failed, but in their stead a wider range of publishers have now joined the eLending scheme. Coincidentally, the collapse of the pilot project provided opportunities for very positive media coverage of the role of libraries within contemporary Denmark, and additional support from the Danish Government.

Ways forward?

Take publishers by the hand. Libraries can help publishers to develop new business models, but we can only do this when publishers and libraries meet at “eye-level”.  Should this be achieved by carrot or stick? Probably a combination of both!
Libraries don’t usually recognise that we have appropriate sticks. However, in this case, we have. Libraries have been a shop window for publishers. The gains for publishers in working with libraries are significant. Libraries also have an advantage. At present finding, purchasing and using eBooks isn’t easy or straightforward. Libraries can provide a trusted partner to support wider use and access to eBooks, and this will benefit publishers and authors in the long run.
Public opinion can also be changed and used to influence publishers.  US examples at local level of news stories about publishers preventing access to the full current catalogue of eBooks by libraries has grown in momentum. At more extremely level is the example of Sweden, and the “This is your new librarian” campaign.
Inform, lobby, influence. Immediate need for joint actions in effective:
·         flow of information between IFLA, EBLIDA and national library associations and societies. All of these organisation need to be aware of what is happening, what has been achieved, and where problems continue to arise.
·         lobbying  of national and European parliaments, WIPO.
·         Influencing change in international and national copyright frameworks.
·         Influencing / raising awareness of issues with the media and informing public opinion.
Several bodies have formulated principles for eLending (see “useful resources”  below). These can be helpful in establishing points for negotiation, evaluation and review of eLending services in public libraries. There is, of course, no requirement to adhere to any of these Principles documents but they provide a framework for future negotiation with key stakeholders including publishers.

Useful resources

Speakers' Presentations are available via the CILIP web site
IFLA - eLending http://www.ifla.org/e-lending . Provides access to the IFLA Background Paper, Think Piece (providing a wide range of perspectives), and the IFLA Principles for eLending (February 2013).
ALA - Transforming Libraries http://www.ala.org/transforminglibraries/ . Includes the E-Books and Digital Content page, which in turn includes E-book Media and Communications Toolkit - Resources to help start and continue the conversation regarding library e-book lending, access issues, and general public awareness. Tools include press release and op-ed templates and guidelines for using them with editorial and news media contacts, news hooks you can use locally, tips for relationship building with media contacts, and links to examples of e-book-related editorials and news stories.
EBLIDA (European Bureau of Library, Information and Documentation Associations) E-Books in Libraries Campaign (launched Summer 2012) http://www.eblida.org/e-books-in-libraries.html . Includes a link to the EBLIDA Principles on the acquisition of and access to eBooks in libraries (November 2012).
CILIP’s response to the DCMS Consultation on eLending in Public Libraries in England. Including four key recommendations, and access to the full consultation response and a briefing paper. http://www.cilip.org.uk/news-media/pages/news121117.aspx  
A TweetDoc capturing tweets with #IFLAebooks is available (PDF, 16 pages - can be slow to load). 
With apologies for any errors, significant omissions, or misrepresentations – these are all of my own making.
 

[i]  Gerald Leitner, Chair IFLA MLAS
[ii] Peter Wilcke, Swedish Publisher “Public libraries which now have sites for downloading of eBooks to computers and mobiles can become a sort of  “legal marketplace for piracy””. (Quoted by Niclas Lindberg, Secretary General, Swedish Library Association).
[iii] Gerald Leitner, Chair IFLA MLAS

Wednesday, 6 February 2013

Welsh Minister announces extra £150,000 for tackling child poverty through cultural institutions

Speaking in the National Assembly for Wales yesterday (5 February 2013) the Minister for Housing, Regeneration and Heritage, Huw Lewis AM, pledged an additional £150,000 to help museums, libraries and archives in Wales adopt and enhance initiatives to help eradicate child poverty. This additional funding is earmarked for work that will widen access and participation, providing a step-change in increased participation in museums, archives and libraries by the poorest families in Wales. Museums, archives and libraries open minds and open doors to previously closed areas of society.We must work to preserve library services in these very difficult financial times, but that we should simultaneously and pro-actively work to ensure that no one is excluded from using these services.

The Minister's statement is available via the attached Senedd.tv clip and runs for approximately 30 minutes including questions. Full transcript of the Senedd item will of course be available via the Record of Proceedings.  Below I have tried to summarise key points from the session for wider dissemination.





In brief overview the Minister noted [points in bold emphasised by me]:


  • Museums, archives and libraries (MAL) do play an important role, along with other aspects of Civil Society and the Government in Wales, in working towards the eradication of child poverty. MAL provide gateways to knowledge, lifelong learning and increased understanding. They collectively work to reduce inequalities by being open to all, helping to improve life chances, developing skills and improving quality of life. The sector nurtures aspiration. These results arise not just because of financial resourcing for the sector, but result through the committed attitude of staff and volunteers.
  • Commended the development of Child Poverty strategies by the National Museum for Wales and the National Library for Wales. By working in partnership with Communities First and Families First schemes both organisations have recently involved an additional 600 children and young people.
  • Looking specifically at public libraries the Minister noted that they provide safe, welcoming environments with free access to resources - vital within the context of helping to eradicate child poverty. The Minister drew special attention to:
    • the Incomplete field guide to wellbeing and libraries - recently launched (see this blog entry)
    • improving literacy levels in Wales is central to the national strategy Libraries Inspire, emphasising the importance of sharing books and reading with children
    • multi-agency approaches: delivering Book Start which now reaches 95% of families ; Flying Start now frequently use public libraries as venues for their activities and meetings.
    • investment in children's public library services which can lead to increased number of children's visits to libraries of  an additional 50%.
    • essential work in supporting adults - work that will have implications for eradicating child poverty. For example, assisting with job searches, improving and helping internet use - especially crucial where government services are increasingly only delivered online.
The additional £150k announced yesterday comes on top of the previously identified funding of £2.9M, and is specifically earmarked for work that will widen access and participation, working towards a step-change in increased participation in MAL by the poorest families. In this way MAL can enrich the lives of the poorest children and help them out of poverty. 

Museums, archives and libraries open minds and open doors to previously closed off areas of society.          Huw Lewis 5/2/13

Questions in the Chamber broadly supported and welcomed this statement, but there were some concerns and challenges:


  • How will success be measured? How will this extra funding be directed - overcoming transport barriers, on broadband internet? Not directly answered by the Minister, but he noted:
    •  the increasing thirst for accessing Welsh Culture, noting the free entry policy for national museum sites, and increasing availability of online access. 
    • where investment has been made in children's library services then 50% increase in usage is seen. Wales is the only part of the UK where we still continue to see increasing numbers of public library visits.
  • Given current public sector budget cuts how can we ensure viable public libraries, given the tendency to cut cultural services before other things? In response, the Minister said:
    • In Wales cultural budgets certainly aren't the first targets for cuts. The Minister noted the situation in England where there is almost daily news of significant cuts to libraries, including reports of mass closures. The Minister is determined that this will not happen in Wales. Yes, these are times for imagination and investment; solutions such as co-location may work well.
    •  his commitment to the public library service in Wales, again re-iterating that all powers will be used, and measures taken in order to ensure "comprehensive public library services" as required by the Museums and Public Libraries Act 1964.
  • There was concern and doubt whether this additional money would need to be spent within the current financial year. If so, this may only give a couple of months for expenditure to occur.
  • Jenny Rathbone AM (Cardiff Central) noted the recently announced cuts in Cardiff Public Libraries of £22M, but that no library will close. Libraries will be open on 5 days per week including Saturdays, instead of 6 days. The importance of story times, rhyme time, language and play sessions in deprived areas was noted, especially given that books aren't a central feature in many homes in of the poorest families. But how will the money be targeted?
    • The Minister noted that the emphasis must not be on just preserving library services in very difficult financial times. The additional funding announced demonstrates the Welsh Government's desire to embark on an historic shift of who benefits from cultural organisations. We need to be pro-active in ensuring that no one is excluded.
Update

Welsh Government published the related news story on 7th February 2013 http://wales.gov.uk/newsroom/cultureandsport/2013/130207changingcultures/

Friday, 1 February 2013

Community managed libraries and Wales

CILIP Cymru Wales wholeheartedly supports the press release issued by CILIP  in London on 25 January 2013 – “Chartered Institute warns of dangerous “headlong rush” to create more community managed libraries”. However, despite being in the enviable position of having a national libraries strategy, and associated public library standards, we recognise that Wales is not immune to the realities of library closures and increasing likelihood of volunteer-assisted and community-managed services. We argue that the characteristics of geography and economic deprivation in Wales will mean that many community–managed library services in Wales will be unsustainable.

CILIP Cymru Wales share and echo the concerns identified by CILIP on the recent publication of the Arts Council for England report into community-managed libraries. We concur that:

·         “Good public libraries need the expertise  and knowledge of skilled staff to provide quality services”. The implication that community managed libraries will provide a similar level of service to properly staffed libraries is incorrect. Volunteers should only complement and not displace paid staff, as enshrined in CILIP statement on volunteering in public libraries.
·         Many volunteers in libraries are in the horrid position of having to manage their library or to lose it entirely. The recent report from the National Federation of Women’s Institutes demonstrates that the experiences of volunteers in community managed libraries are not always positive.
·         Community managed libraries raise the spectre of a two-tier public library service. CILIP’s vision is for a fair and economically prosperous society underpinned by literacy, access to information and the transfer of knowledge. A two-tier service is far from our vision for equity of access for all.
·         The call for publication and dissemination of the research used in the production of the ACE Report is also supported by CILIP Cymru Wales. We need access to as much research and evidence about volunteer / community managed libraries as possible.

In Wales public library services are fortunate in being underpinned by the Welsh Government’s strategy Libraries Inspire” and the Welsh Public Library Standards. We also appreciate the direct Ministerial and Departmental (CyMAL) support and recognition for the value that public library services provide to communities and their social, educational, health, cultural and  economic wellbeing. (For instance, see this earlier blog). The tradition of political support for public libraries in Wales is a long and proud one. Nevertheless, Welsh unitary authorities are facing increasingly difficult budget settlements, coupled with increasing demands on their statutory services. A as a consequence we are beginning to see library closures in Wales.

CILIP Cymru Wales recognises that in some areas the landscape of public library service delivery needs to change. Improved public library services may result through partnership working with other agencies and bodies,   through relocation to shared buildings, to locations that are easier to access, and to buildings that can be maintained  and run more cost effectively, whilst also meeting more of the needs of the communities that they serve. We also recognise that Wales is not immune to the prospect of increasing numbers of community managed libraries . However, as the ACE report records:
“evidence suggests that low-income communities are likely to find it harder to play pro-active and sustainable role in managing their local libraries”.
This is particularly relevant to many areas in Wales, especially in these difficult economic times. The likelihood of sustainable community managed  library services within rural and sparsely populated areas is also very doubtful, and another key factor in Wales.


CILIP Cymru Wales will be doing all that we can to lobby against a “headlong rush into community-managed libraries”. Such a solution would, in most instances, not be fit for Wales, and so would have negative implications for the people of Wales. The status quo is not in itself sustainable, and so we recognise that change in the library landscape of Wales should and must happen. But we will be seeking to work with others to ensure that creative partnerships, collaborations and solutions result in  the provision of  sustainable, vibrant, effective and enriching public library services that are available to all in Wales.

  

Saturday, 19 January 2013

Promoting Health: Libraries your community asset

An event at the City Centre Campus of the University of Wales, Newport on Thursday 17th January,  saw a wide range of librarians and health professionals gather to discuss and celebrate the contributions that public libraries make to health and wellbeing (HWB). In the afternoon the Minister for Housing, Regeneration and Heritage launched the "First incomplete field guide to wellbeing in Libraries" (see this blog for further information). Here I provide information from the formal sessions in the morning.


Promoting Health - morning speakers
L to R: Prof Neil Frude, Susan Morris, Linda Tomos, Diane Raybould, Prof Sir Mansel Aylward (Chair)
This report follows the format of the event programme:

  • Book Prescription Wales - Prof. Neil Frude
  • Libraries Inspire - Linda Tomos
  • Cancer information in the community - Susan Morris
  • Making it work in Rhondda Cynon Taf - Diane Raybould
  • Panel Question Time

 Book Prescription Wales (BPW) - Professor Neil Frude

Come, and take choice of all my library, And so beguile thy sorrow. (Shakespeare. Titus Andronicus, Act 4, Scene 1)
Professor Neil Frude, a clinical psychologist who was instrumental in the development of the BPW scheme, spoke persuasively and with huge passion. Neil is a truly fantastic advocate for libraries! The session provided background on the formation of the BPW, considered possible future developments with the scheme and outlined a broader picture of libraries in supporting HWB.

Book prescription - origins in Wales

The Cardiff Book Prescription Scheme, a truly innovative and now widely copied initiative, was launched in 2003. A collaboration between:
  •  mental health experts who identified quality resources for the book list,
  • general practitioners who made the prescriptions, and
  •  public libraries who made the core list of titles widely available from safe, accessible, welcoming, respected premises
Book Prescription recognises and exploits that self-help treatment manuals for some minor and moderate mental health conditions (e.g. depression, anxiety, eating disorders etc) can be extremely effective in enabling sufferers to overcome these conditions. Books encapsulate the expertise of highly successful therapists, and enable cheap onward delivery, meaning that book prescription is usually extremely cost effective.

In 2005 the Book Prescription Scheme was expanded to operate throughout Wales. The book list has been revised and expanded, and a broader spectrum of health professionals now refer to the Scheme (e.g. Community Psychiatric Nurses, Health Visitors, Counsellors) as well as other agencies (e.g. prison libraries, workplace occupational health services, job centres, voluntary groups). BPW has gone from strength to strength and now accounts for more than 30,000 book loans each year, and three out of ten of the most borrowed non-fiction titles are from the BPW list. The scheme now includes audio-books, with four titles in Welsh, and there is also parallel scheme for childrens' books.

Future direction?


Neil wonders whether the BPW scheme could be expanded further to encompass some titles for dealing with physical illness - for instance coping with chronic pain, arthritis, managing diabetes effectively.  These texts work by empowering people, enabling them to improve the management of their condition - self-management.  In order to achieve this further collaborative work would be required: the appropriate professionals (from a variety of health care fields) would need to select suitable resources; libraries would need to stock them; and health care professionals know to prescribe them. Overall this could be incredibly cost-saving and life enhancing.

Wider benefits of libraries in HWB


Neil closed his presentation by briefly summarising the wider benefits of libraries to HWB, noting the MLA report of 2010 from England. There are actual, potential and incidental benefits to health and wellbeing through libraries, in addition to specific schemes that operate directly to benefit HWB: therapeutic reading groups; books on prescription; creative bibliotherapy; specific themed events etc.

Libraries Inspire - Linda Tomos (Director, CyMAL)


In a session that asked more questions than provided answers, Linda challenged participants to provide ideas to enhance Libraries Inspire - the national strategy for libraries. The Strategy will be in place until the next Assembly Election (2016) and so there is still time to influence and implement. We must demonstrate what we do (and The First Incomplete Field Guide toWellbeing in Libraries is a fantastic example of this), but also what more we could do if given additional resource. Government will be keen to learn of new ways to deliver services with less money.

Although CyMAL's primary role is to provide informed advice to Ministers on museums, archives and libraries, it also see itself as a an enabler, fostering the art of the possible. Synergies should be identified and exploited. The partnerships between health and libraries is a great example of how rewarding these links can be.

Aside from bibliotherapy and the likes of BPW, Linda also noted that libraries offer fantastic opportunities for volunteers, and in doing so libraries have contributed to the HWB of their volunteers. [This is of course true, but it is yet one further, and in my view regrettable, steer from CyMAL to encourage the use of volunteers in libraries].

Linda noted the previous strong and exciting but unsuccessful bid to the Big Lottery Fund to develop BPW for the management of some physical illnesses. Picking up on Neil's session, Linda now wondered whether it might be appropriate to revisit the proposal and to try again. [Again, I welcome this suggestion, but at the same time can't help but be saddened that government funding couldn't be sought for such an initiative].

The Welfare Reform process, including Universal Credit, introduced by the Westminster Government, will have significant impact in Wales. We need to work effectively to protect the most vulnerable in our societies. However, significant progress has been made in the past. The widespread introduction and use of adaptive technologies in Welsh Libraries needs to be celebrated. The Peoples' Network was phenomenally significant. Should we now be thinking along the lines of PN Mark 2?

Linda urged this to be the start of a conversation for enhancing Libraries Inspire in the run up to 2016. And to question what we are doing, are we doing it well, and is this providing maximum benefit for our communities?

Cancer Information in the Community - Susan Morris, Macmillan Cancer Support Wales


The story of cancer has changed significantly over recent years. People diagnosed with cancer are living longer and with improved quality of life. Sixty percent of people diagnosed with cancer will live for five or more years beyond their diagnosis. In those diagnosed with breast cancer 80% will have a five year survival rate. In Wales 17,000 people will receive a diagnosis of cancer each year.

Susan reminded us that much of the focus for cancer remains in clinical settings. For many people this is a really difficult place to receive, retain, understand and act on information. It also means that the broader emotional, psychological, social and financial needs of people with cancer are unmet. Information and support needs are huge, and extend for a longer time as cancer, in many cases, becomes a chronic condition. The impact, support and information needs reside not only with the person with the cancer diagnosis, but with family members, friends, colleagues and carers.

Macmallan's view is that information and support needs to be available in the community, that it is available from diagnosis, through treatment and afterwards, and should be available for all touched by cancer, and needs to cover holistic needs (emotional, psychological, social and financial). In this context  MCSW have four 3 year pilot projects, providing Cancer Information Specialists in South East Wales operating within public library services and contactable online or by telephone. Macmillan have also provided training and support to 75 Boots pharmacists in Wales, so that they can provide greater support and signposting.

Things are changing. The Welsh Government's Five Year Cancer Delivery Plan identifies the need for personalised and holistic assessment of needs. Public Health Wales have also been charged with providing a Strategic Information Lead, recognising the difficulties in easily accessing high quality. consistent information on the internet. Macmillan Cancer Support  already do much for the dissemination of high quality, digestible information. But having a single source for reliable, reviewed and trusted health information would clearly be advantageous.

Rhondda Breast Friends - Diane Raybould

Diane spoke about her personal experience, her struggle and war, resulting in personal action in the community. Rhondda Breast Friends was established in 2006, recognising the huge and mostly unmet information needs of people and families facing breast cancer. In 2009 RBF established partnership projects with Public Libraries in RCT. This recognised that libraries were close to their communities, were open to all and provided safe spaces to provide information and support. The provision of appropriate information can help empower and educate, and thereby relieve anxiety and fear. Diane echoed Susan's point that hospitals / clinical settings aren't good spaces to deliver this continuing and extended information support. This support needs to be:
  • clear, easy to understand, and given at appropriate times
  • locally available, with 1:1 support, and able to accommodate learning disabilities etc.
  • provided in a suitable environment - safe, comfortable, aways from the "medical blur", provided with a listening ear with someone who cares and believes in you
  • empowering - actions need to result
Libraries are "centres of empowerment" and therefore they are obvious points of delivery for these types of service.

Panel Question Time


Regrettably, my note taking during the panel session wasn't as good as it should have been. I won't directly attribute comments therefore.

Q1 noted the excellent sustainability of the BPW scheme: it is a simple scheme, backed up by extensive evidence of effectiveness, and is extremely cost effective. Are there parallels that we can draw from this?
  • BPW use for chronic conditions doesn't seem so straightforward to achieve, or so certain.
  • There is no single one-stop-shop for quality health care information. Public Health Wales' strategic lead for this could be great, and hugely beneficial.
  • A reminder to use what you've got, but to use it more effectively. This may be a case of bringing together existing (and often statutory) services, so that they can work more effectively together.
  • Using Big Lottery Funding to pump-prime projects that then realise financial savings / benefits and so are therefore fundable from existing resources
  • Noted that BPW tackles a very discrete set of issues and it's impact can therefore be readily determined. Other health care contexts are more complex and diffuse, there are a variety of interventions, and a wide range of benefits. Attributing cause and effect in these contexts is difficult. The value of social intervention is difficult to gauge.

Q2. Is it possible to role out BPW to include physical conditions? We've already seen the example of Exercise on Prescription!
  • Establishing a list of quality audited resources would be more difficult because of the wide range of health care professionals that would need to be involved.
  • Great ideas can easily get parked and buried - Neil gave evidence to a House of Commons Select Committee on the effectiveness of book prescription but nothing came of this. Ministers need clear evidence of effectiveness but in some instances this evidence isn't available. Under such circumstances we become trapped in a scientific Catch-22 situation.

Q3. Comment from Steve Hardman (Swansea Libraries). What happens when there are no public libraries? We need to act before it is too late. In Swansea 26,000 HWB loans were made last year. People borrow these items because they need them, not because they are great reads. Who will provide this service if public libraries aren't there?
  • Linda responded that BPW was funded from health budgets. We need to seek alternative funding sources to help us develop our services.

Sir Mansel also reminded the audience that the Public Health Green Paper will place health high on the policy agenda. We need to be wary of it's impact, to be actively involve in consultation and dialogue, and to sieze opportunities that arise from it.

Friday, 18 January 2013

Libraries and health and wellbeing

Huw Lewis, Welsh Government Minister for Housing, Regeneration and Heritage, launched The first incomplete field guide to wellbeing in libraries on Thursday 17th January at an event in Newport.

The guide (available at http://www.goscl.com/wp-content/uploads/2013/01/Wellbeing-in-Libraries1.pdf ) highlights over 50 examples of activities in Welsh Public Libraries that contribute to the health and wellbeing of library users, including fascinating case studies from each of the 22 public library authorities. Examples include initiatives that operate across Wales such as the Book Prescription Wales and the "Get reading, get better" campaign. But equally fascinating are the local initiatives that could perhaps offer inspiration to other libraries to follow suit, or to be similarly creative. These include schemes that:
  • support parents and carers,
  • engage and enthuse children and teenagers,
  • provide support to job seekers,
  • enrich the lives of older, homeless, vulnerable or disabled people, and those otherwise at the margins of society.
The guide draws on the excellent work of the Society of Chief Librarians in Wales and their report of 2012 on the Health, Wellbeing and Social Benefits of public libraries (available at http://www.goscl.com/wp-content/uploads/2012/10/SCL-Wales-report.pdf). Both publications will serve, I am sure, as excellent support materials, when discussing libraries' roles in supporting health and wellbeing targets with councillors, cabinet members, directors and other key stakeholders. And these are crucial discussions to be having.

However, the guide isn't just relevant to public libraries! There are parallels for libraries in all other sectors too. Workplace libraries may often support the health information needs of their users. Academic libraries do much to support their students and learners with health, welfare and pastoral information. Not only does the guide offer great ideas for how library services can support the health and wellbeing of their patrons. This is a great example of how to provide convincing "evidence" for the value and impact of libraries where direct  measurement or indicators are difficult or impossible to provide.

Further information about the guide is given in this press release.

Tuesday, 18 December 2012

Public Library Statistics - a further Welsh perspective

The recently released CIPFA Public Library statistics show that Welsh libraries have experienced declining visitor numbers and loan statistics - marking a change in fortune for these services. This is accompanied by declining financial resources, stock levels and a decrease in the number of service points open in Wales. The release also demonstrates how easy it is to go wrong with statistics. There are lies, damn lies and statistics!

Last week I blogged about the results of recent CILIP survey of public libraries. Unfortunately the low return rate from Welsh library authorities meant that it was not possible to conclude, with any certainty, how Welsh services are faring. The recent release of CIPFA Public Library Statistics provides some further information which is worth looking at from a Welsh perspective. (Note - free registration on the CIPFA web site is required to access the summary statistics. All statistics quoted here come from this CIPFA release.)

In recent years Welsh Public Libraries were heralded for successfully increasing their annual visitor numbers. Unfortunately this trend now appears to be in reversal, with a fall of -0.8% from 2010-11 to 2011-12 (Table 1). However this still compares favourably to the overall results for UK services where visitor numbers reduced by -2.4%. Scotland and Northern Ireland are in the enviable position of increasing their footfall. Decline is also seen in the number of visits in Wales when adjusted for population and when considering the proportion of active borrowers.

Table 1. Visits to Library Premises (000s)

2010-112011-12% change
UK Wide313,987306,591-2.4%
Total England264,272256,125-3.1%
Wales14,83914,720-0.8%
Scotland27,99028,3421.3%
Northern Ireland6,8867,4037.5%
Visits per 1,000 population
UK Wide5,0434,849-3.80%
Total England5,0604,823-4.7%
Wales4,9364,804-2.7%
Scotland5,3605,3930.6%
Northern Ireland3,8274,1147.5%
Active borrowers (000s)
UK Wide11,92011,412-4.3%
Total England9,8569,391-4.7%
Wales737706-4.2%
Scotland1,0321,012-1.9%
Northern Ireland2943022.7%


A decline in visitor numbers, perhaps not surprisingly, is also linked with lower issue statistics for both books and audio, visual and electronic media (Table 2). Although again the decline is generally less marked in Wales than elsewhere in the UK.

Table 2. Issues of books, audio, visual and electronic materials (000s)

2010-112011-12% change

Bookstock issues
UK Wide300,004287,505-4.2%
Total England255,129243,951-4.4%
Wales13,87513,782-0.7%
Scotland25,08623,967-4.5%
Northern Ireland5,9145,805-1.8%
Audio, visual, electronic and other materials
Total England20,67518,345-11.3%
Wales936915-2.2%
Scotland2,5772,324-9.8%
Northern Ireland31038323.5%
* 2011-12 includes electronic products e.g. e-books


Welsh public libraries are continuing to face challenging financial constraints with a 2.2% decline in net expenditure, although generating nearly 5% more income in 11-12 than in the previous year. The fall in expenditure is less marked in Wales than it is for the England and for the UK as a whole, although Northern Ireland bucks this trend with marginal increases (Table 3).

Table 3. Expenditure and Income (£'000)

2010-112011-12% change
Total Expenditure (£'000)
UK Wide1,158,8341,098,399-5.2%
Total England952,920895,612-6.0%
Wales52,01151,096-1.8%
Scotland119,945117,553-2.0%
Northern Ireland33,95734,1380.5%
Total Income (£'000)
UK Wide92,42486,893-6.0%
Total England80,89475,357-6.8%
Wales3,2523,4054.7%
Scotland6,6396,391-3.7%
Northern Ireland1,6401,7416.2%
Net Expenditure (£'000)
UK Wide1,066,4101,011,506-5.1%
Total England872,026820,255-5.9%
Wales48,76047,692-2.2%
Scotland113,307111,162-1.9%
Northern Ireland32,31732,3970.2%

Table 4 suggests the complex relationship between budget size, stock levels and purchasing priorities. In Welsh libraries non-book materials increased by 6%, whilst bookstock declined by over 6%. Do these figures reflect the Wales-wide agreements for online resources and e-books for public libraries? Does the bookstock figure also reflect a small decrease in the number of service points now open in Wales, or simply the fact that stock withdrawals exceed new purchases because of budget constraints?

Table 4 Bookstock and Audio, visual, electronic and other media holdings (000s items)

2010-112011-12% change
Bookstock (000s)
UK Wide98,94594,342-4.7%
Total England78,38374,277-5.2%
Wales6,3375,919-6.6%
Scotland11,70011,7470.4%
Northern Ireland2,5252,400-5.0%
Audio, visual, electronic and other materials (000s) *
UK Wide8,0747,963-1.4%
Total England6,4936,345-2.3%
Wales3974216.1%
Scotland9679851.9%
Northern Ireland218212-2.5%
* 2011-12 includes electronic products e.g. e-books

Rarely a week seems to pass without stories of library closures featuring in the press and this is reinforced with the most recent CIPFA statistics. However, here some care needs to be applied. The Welsh statistic indicating closure of over 40 libraries is incorrect. (At this stage I can only speculate on  how such an error may have occurred). A more accurate figure would be of the order of -1.8% a decline from 353 libraries in 10-11 to around 347 in 2011-12 might be more appropriate.

Table 5. Number of Service Points (open 10 hours or more). (***) Please note the error in the Welsh statistics

2010-112011-12% change
UK Wide4,4664,265-4.5%
Total England3,3933,243-4.4%
Wales (***)353309-12.5%
Scotland594586-1.3%
Northern Ireland1261270.8%


Closure of service points, reducing stock levels and library budgets will all potentially impact on service users, the shape of library provision within Wales, and on our roles. CILIP Cymru continues to monitor these changes, to liaise with partner organisations such as CyMAL and the Society of Chief Librarians in Wales, and to advocate for library services and library professionals wherever we can. We eagerly await access to the full CIPFA Public Library statistics. Please share your news with us too. Knowledge is power!

However, we should also recognise that innovation thrives under the toughest conditions. Difficult times encourage change and development, radical evaluation of services, and the development of new partnerships, of new ways of working. The Public Library located as part of the National Trust Visitor Centre at Tredegar House in Newport is just one example of such innovation. There are many others: the Connect to Cardiff service point located in Cardiff Central Library; Swansea Central Library's home in the Civic Centre. Further models are out there and will develop. But change need not be radical or massive. What are you doing to ensure that your library retains and if possible grows its footfall? How are you innovating to encourage and retain the online users? Again, please let us know of models of innovation that you are introducing or working within. You feedback will be appreciated.

Stpehen Gregory
Policy Officer (Wales) - Maternity Cover