Collaboration in libraries and learning environments - Maxine Melling & Margaret Weaver - CILIP Cymru Wales Conference 2013

Maxine Melling, Pro Vice-Chancellor (Operations), University of Gloucestershire andMargaret Weaver, Head of Library & Student Services, University of Cumbria discuss the changing environment in public services requires different approaches to be taken to how services are delivered to customers. This may result in the development of shared services, the convergence of many different services to provide a seamless customer facing experience, or the development of more active collaborative networks. Maxine Melling and Margaret Weaver have been closely involved in the changes associated with these developments. They have co-edited a book of essays, published by Facet, which offers an overview of the key challenges and opportunities arising as well as presenting some case study material. This paper will provide delegates with an analysis of current trends and some personal reflections on what this means for those responsible for those working in and leading library services during times of change. Recording and post-production by Genero www.genero-productions.co.uk/